Responsible Gaming
at 88bg

1. 18+ Age Restriction Policy

During the account registration process, every player agrees to a declaration confirming they are 18 years of age or older. 88bg supplements this self-declaration with identity verification checks (KYC) on all accounts before withdrawal requests are processed. Players who provide false date-of-birth information during registration are in breach of our Terms & Conditions and will have their accounts permanently closed.

If you suspect that a person under the age of 18 is accessing the 88bg platform — whether through your device or their own — please contact us immediately at [email protected] so that we can investigate and take the necessary protective action.

2. Recognising Problem Gambling

Gambling is intended to be an enjoyable leisure activity. For the vast majority of 88bg players across Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna — it stays exactly that. However, for some individuals, gambling can shift from entertainment into a pattern of behaviour that causes financial, emotional, or social harm. Recognising the early signs is the most important step toward getting things back on track.

Problem gambling does not develop overnight. It typically progresses gradually, which is why 88bg's responsible gaming tools are designed to intervene at the earliest possible stage — before patterns become entrenched. If any of the warning signs above feel familiar, the self-assessment checklist in the next section can help you reflect on your current habits more clearly.

It is also worth noting that problem gambling affects people of all backgrounds, income levels, and experience with betting. The length of time you have been gambling or the amounts you typically wager are not reliable indicators of risk. What matters is whether gambling is creating pressure, distress, or harm in any area of your life.

3. Self-Assessment Checklist

Take a moment to reflect honestly on the questions below. This checklist is private — it exists solely to help you evaluate your own relationship with gambling. If you answer "yes" to three or more questions, we strongly encourage you to make use of 88bg's responsible gaming tools or to contact our support team for a confidential conversation.

4. Responsible Gaming Tools

88bg has integrated a comprehensive set of responsible gaming controls directly into the player account dashboard. These tools are available to every registered player at zero cost and can be activated instantly without needing to contact support (with the exception of self-exclusion, which is processed by our team to ensure it is applied correctly and completely).

How to Access Your Responsible Gaming Controls

• Log in to your 88bg account at /88bg-login
• Navigate to Account Settings in the top-right menu
• Select Responsible Gaming from the settings menu
• Choose the tool you wish to activate and follow the on-screen instructions

All limit reductions (e.g., lowering a deposit limit from ৳10,000 to ৳5,000 per week) take effect immediately. All limit increases (e.g., raising a deposit limit) require a mandatory 48-hour waiting period before they become active — this cooling-off window is intentional, giving you time to reconsider the decision without pressure.

5. Self-Exclusion & Time-Out

For players who feel they need a more substantial break from gambling, 88bg offers two levels of account suspension: a short-term Time-Out and a longer-term Self-Exclusion. Both options are taken seriously — they are not simply cosmetic settings but genuine account-level restrictions that prevent all betting activity for the chosen period.

Time-Out

A Time-Out suspends your 88bg account for a defined short period. Available durations are:

• 24 hours — ideal if you feel you need a single day to step back and reset
• 7 days — a full week away from the platform to reassess your habits
• 30 days — a month-long break that allows for more meaningful reflection

During a Time-Out, you cannot log in, place bets, or make deposits. You may still contact support to request a withdrawal of any balance remaining in your account. A Time-Out cannot be cancelled or shortened once it has been activated — it runs for the full duration chosen.

Self-Exclusion

Self-Exclusion is a longer-term measure designed for players who feel that gambling is having a serious negative impact on their life. Available self-exclusion periods are:

• 6 months
• 1 year
• 2 years
• Permanent (indefinite)

To request a self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and your registered account username. Our team will process your request within 24 hours and send a written confirmation once the exclusion is in place.

Returning After Self-Exclusion

For time-limited self-exclusions (6 months, 1 year, 2 years), once the exclusion period has fully elapsed, you may contact support to request account reactivation. Before reactivation, 88bg will ask you to confirm that you have reflected on your gambling habits, that you wish to return on a recreational basis, and that you are willing to set responsible gaming limits on your reactivated account as a condition of return.

6. Deposit & Loss Limits

Financial limits are the most practical and immediate tool available to 88bg players who want to keep gambling within a defined budget. Setting limits does not affect the quality of your experience on the platform — it simply creates a predetermined boundary that protects your finances automatically.

Deposit Limits

You can set a cap on the total amount you deposit into your 88bg account across three timeframes:

• Daily deposit limit — resets at midnight Bangladesh Standard Time (BST, UTC+6)
• Weekly deposit limit — resets at midnight BST every Monday
• Monthly deposit limit — resets at midnight BST on the first of each month

Limits are denominated in BDT and can be set to any amount you choose. For example, setting a weekly deposit limit of ৳5,000 means you cannot deposit more than ৳5,000 in any rolling seven-day period, regardless of whether those deposits come via bKash, Nagad, Rocket, or bank transfer.

Loss Limits

A loss limit caps the net amount you can lose over a defined period. Unlike a deposit limit, which controls how much money enters your account, a loss limit monitors your net gambling result. If your cumulative losses in a given day, week, or month reach your set threshold, betting is suspended for the remainder of that period.

Steps to Set a Limit

• 1
  Log in to your 88bg account Visit /88bg-login and enter your credentials to access your account dashboard.
• 2
  Open Account Settings Click on your username or the account icon in the top-right corner to open your settings panel.
• 3
  Select Responsible Gaming Locate the Responsible Gaming section within your settings menu.
• 4
  Choose limit type and period Select Deposit Limit or Loss Limit, then choose Daily, Weekly, or Monthly.
• 5
  Enter your BDT amount and confirm Type your desired limit amount in BDT and confirm. The limit is applied immediately.

7. Parental Controls & Minor Protection

Protecting minors from accessing gambling content is a responsibility that 88bg shares with parents and guardians. While 88bg enforces strict age verification on all accounts, parents and guardians who share devices with children are encouraged to take additional precautions at the device and network level.

We recommend using third-party parental control software to block access to gambling-related websites on shared devices. Several reputable solutions are available that allow parents to set content filters by category (including gambling), enforce screen time limits, and receive alerts if a blocked site is accessed. These tools operate independently of 88bg and provide an additional layer of protection beyond our own verification processes.

If you discover that a minor in your household has been accessing the 88bg platform — or any online gambling site — please contact us at [email protected] immediately. We will close the account, return any deposited funds, and provide guidance on next steps. Please also consider speaking with the young person involved and seeking advice from a trusted family or community resource.

8. Getting Help & Support

If you feel that gambling is becoming a problem — for you or for someone you care about — help is available. 88bg's support team is trained to handle responsible gaming conversations with sensitivity and without judgment. Reaching out is a sign of strength, not weakness, and the sooner you make contact, the more options are available to you.

All responsible gaming conversations with the 88bg support team are strictly confidential. Information shared in the context of a responsible gaming request will not be used for marketing purposes and will not affect your ability to access your account balance or pending withdrawals.