88bg Privacy Policy

1. Data Controller Information

88bg acts as the data controller in respect of all personal data collected through the 88bg platform. As data controller, 88bg determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

All data-related enquiries, access requests, correction requests, and erasure requests should be directed to our dedicated data team:

This Policy applies solely to data collected through https://88bg.app. It does not apply to any third-party websites, payment gateways, or game studio platforms that you may access via links from within the 88bg platform. Those third parties operate under their own privacy policies, for which 88bg accepts no responsibility.

2. Personal Data We Collect

88bg collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and from third-party verification and payment providers where required for compliance purposes. The categories of personal data we collect are set out below.

2.1 Registration Data

When you create a 88bg account, we collect the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify that you meet the 18+ age requirement)
• Residential address (city and district within Bangladesh, or full address for KYC purposes)
• Mobile number (used for account verification and security alerts)
• Email address (used for account communications and password recovery)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering requirements and to confirm player identity before processing withdrawals, we may collect:

• National Identity Card (NID) number and NID scan or photograph
• Passport copy (where NID is unavailable)
• Proof of address document (utility bill or bank statement dated within 90 days)
• Proof of payment method ownership (screenshot of registered bKash, Nagad, or Rocket account)
• Selfie photograph for identity matching (only where required for enhanced verification)

2.3 Financial Transaction Data

When you deposit or withdraw funds, we record:

• Transaction amounts in BDT
• Payment method type (e.g., bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction reference numbers provided by payment processors
• Date, time, and account balance at time of transaction

88bg does not store full payment account credentials such as bKash PINs, bank passwords, or card CVV numbers. These are handled entirely by the respective payment processors.

2.4 Behavioural and Usage Data

As you use the 88bg platform, we automatically collect:

2.5 Data We Do Not Collect

88bg does not collect the following categories of sensitive personal data: racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification purposes (other than optional selfie verification), data concerning health (beyond responsible gaming self-assessment), or data concerning sexual orientation.

3. How We Use Your Data

88bg processes your personal data only for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes listed below. Where a new processing purpose arises, we will notify you and obtain your consent before proceeding.

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the 88bg platform.
• Payment processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and bank transfer channels, and to maintain accurate transaction records.
• KYC and anti-money laundering compliance: To verify player identity, prevent fraud, and comply with applicable financial crime prevention obligations.
• Platform security: To detect and investigate suspicious login activity, protect accounts from unauthorised access, and monitor for betting patterns consistent with fraud or collusion.
• Customer support: To respond to enquiries, resolve disputes, and maintain records of support interactions for quality assurance.
• Responsible gaming monitoring: To identify players who may be exhibiting signs of problem gambling and to enable the operation of self-exclusion, deposit limit, and cooling-off tools.
• Bonus and promotion administration: To verify eligibility for promotional offers, track wagering requirements, and detect bonus abuse.
• Platform improvement: To analyse aggregated usage data and improve the performance, content, and user experience of the 88bg platform.
• Legal and regulatory compliance: To respond to lawful requests from competent authorities and to meet any applicable legal obligations.

4. Cookies & Tracking Technologies

88bg uses cookies and similar tracking technologies to operate the platform securely, measure performance, and personalise your experience. A cookie is a small text file placed on your device when you visit a website. The cookies used by 88bg fall into the following categories:

88bg does not use advertising cookies or third-party behavioural tracking cookies that build cross-site profiles of your browsing activity. Strictly necessary cookies cannot be disabled as they are essential for the platform to function. Functional and analytical cookies may be managed through your browser settings; however, disabling them may affect your experience on the platform.

4.1 Local Storage

In addition to cookies, 88bg uses browser local storage to cache game states, user preferences, and session tokens. Local storage items are cleared when you log out or close your session. You may also clear local storage manually through your browser's developer tools or privacy settings.

5. Data Sharing & Third Parties

88bg does not sell, rent, or trade your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To facilitate deposits and withdrawals, 88bg shares transaction-relevant data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks Visa and Mastercard. These processors receive only the data required to execute and verify the specific transaction and are prohibited from using it for any other purpose.

5.2 Game Studios

The casino games available on 88bg are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios receive a pseudonymous player identifier and game round data to enable gameplay and to facilitate the resolution of any game disputes. They do not receive your full name, mobile number, or financial details.

5.3 Identity Verification Providers

Where enhanced KYC verification is required, 88bg may use third-party identity verification services to cross-reference your submitted documents against publicly available records. These services are contractually bound to process your data solely for verification purposes and to delete it promptly once verification is complete.

5.4 Legal and Regulatory Disclosure

88bg may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by law, court order, or a binding regulatory instruction. In such cases, 88bg will disclose only the minimum data required to comply with the lawful request. Where legally permitted, we will notify you of such a disclosure.

5.5 Business Transfers

In the event that 88bg is involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer and confirm that your data will continue to be protected under terms consistent with this Privacy Policy.

6. Data Retention

88bg retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the full duration of your account being active on the 88bg platform.
• KYC and identity documents: Retained for a minimum of five years from the date of account closure to comply with anti-money laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction in accordance with financial crime prevention standards.
• Betting history: Retained for two years from the date of each bet for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for two years from the date of the last interaction in the relevant support thread.
• Marketing consent records: Retained for three years from the date of consent or until you withdraw consent, whichever is earlier.
• Security and fraud logs: Retained for three years from the date of the relevant event to support ongoing fraud detection and incident response.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and platform improvement purposes.

7. Your Privacy Rights

As a player on the 88bg platform, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting our data team at [email protected].

To exercise any of the above rights, please email [email protected] with the subject line "Privacy Request — [Right Type]" along with sufficient information to verify your identity. We will not action data rights requests from unverified senders to protect against fraudulent data access attempts.

8. Contact & Data Requests

If you have any questions about this Privacy Policy, wish to exercise a data right, or believe that 88bg has not handled your personal data in accordance with this Policy, please contact our data team using the details below.

8.1 Complaints

If you are not satisfied with how 88bg has responded to a privacy concern, you may escalate your complaint by emailing [email protected] with the subject line "Privacy Complaint — Escalation". Our senior data team will review your complaint and provide a final written response within 28 calendar days of receipt.

8.2 Policy Updates

88bg may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Where material changes are made, we will notify registered players by email at least 14 days before the updated Policy takes effect. The effective date shown at the top of this page will be updated accordingly. Your continued use of the 88bg platform following the notification period constitutes your acceptance of the revised Policy.

This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The English text of this Policy is the authoritative version; in the event of any conflict with a translated version, the English text shall prevail.